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Webcasts

The 2010 training schedule is complete but additional information and more webcasts may be added as they develop.

Please check back often for updates.

To view past webcast recordings, please visit our Member Access page.

Coming up:

2010 Webcasts
	September 14th, Tuesday noon - 1 pm	Supervisor Training - Manage People & Manage Costs This webcast will focus on critical thinking & investigative skills, including Root Cause Analysis, and how supervisors can use these skills to prevent employee injuries, reduce costs and loss of productivity. Who should attend: If you are a supervisor or manager, this program was designed for you!

	October 27th, Wednesday noon-1 pm	Claims & Safety Management for the Designated Claims Contact This webcast is geared towards those individuals who are new to workers' compensation claims processing. This will help you to better understand the basics of your duties.

Past 2010 Webcasts: to view our past webcast recordings, please visit our Member Access page.
	Tuesday, July 13th	New WHWCP Healthcare Employee Safety Program Manual In early June, all member hospital designated contacts will receive a new WHWCP Healthcare Employee Safety Manual. Join us for an overview of the tools and resources assembled to help your organization, including the Annual Program Review and self-insured requirements. The emphasis of the program is to help your organization reduce workplace injuries and costs. Who should attend: all designated safety and claims contacts, employee safety leaders, employee health nurses, and all those involve in program and regulatory compliance. Be sure to download any extra copies of the new Healthcare Employee Safety Program Manual on our Member Access page.
	Thursday, May 20, 2010 Click here to view!	Washington State Coalition Against Domestic Violence (WSCADV) presents: What Do You Say When She Says "Yes"? Strategies for Health Professionals When Someone Discloses DV This webinar will provide an opportunity to learn how to respond to and advocate for clients experiencing domestic violence. Covering some of the emotional, legal and financial implications of DV, participants will learn strategies to better help women who have experienced abuse.
	Tuesday, April 13, 2010	Respiratory Protection Programs for Hospitals Review the requirements for on-the-job respiratory protection and how to: Identify hazards Have an effective Respiratory Protection Program Review disaster response plans such as in the case of H1N1 and other respiratory diseases Discuss how to implement an effective program for everyday work processes as well as disaster responses at your hospital. This webcast and the accompanying materials will also provide you with real-life examples of how an effective Respiratory Protection Program works.

	Thursday, March 11, 2010	The Supervisor's Return-to-Work Tool Kit Presented by Attorney Betsy Reeve and Washington Hospitals Workers' Compensation Program. This 30 minute webcast will review the benefits of Return-to-Work (RTW) programs and the Supervisor's role in ensuring a successful RTW transition. The webcast recording and handouts for this presentation are now available on the Member Access page.

	February 16, 2010	Are You Seeing Red? Reading, Understanding and Using Dashboards & Claims Analysis Reports Presented by WHWCP Safety Coordinators, Suzanne Metz and Mike Lary. Are you seeing red warning lights when you look closely at your WC Dashboard and Claims Analysis reports? Did you look at your 2009 OSHA Summary Form 300A and resolve to have fewer injuries and lost work days in 2010? Learn what you can do and how you can make the changes for a more successful workers' compensation and employee safety program in 2010. Learn what the report numbers and indicators are really telling you about where your program is going. Set the right goals. Create your action plan. Go forward and go green! The webcast recording and handouts for this presentation are now available on the Member Access Page.

	February 11, 2010	AWPHD presents: Making the Most Out of Conflict AWPHD is pleased to offer a web cast on Addressing Conflict in healthcare organizations. Assessing and addressing workplace tension is critical to control the high costs of conflict and provide quality care. The 2009 Joint Commission Leadership Guidelines stress the importance of building conflict management skills and processes into hospital operations. This web cast will provide you with the basics: tools to sort constructive from destructive conflict, assessing potential impacts of conflict, identifying the sources of conflict in a healthcare setting. It will focus on meaningful steps you can take to deal productively with conflict situations. Participants will also learn how to build valuable benchmark information from which they can build action plans and measure progress. The presenters are Ron Kuest and Lloyd Robinson, Kuest & Robinson LLC,Seattle, who specialize on organizational conflict resolution. They have experience in the healthcare field and regularly work with a number of organizations in both the public and private sectors, helping them build tools to deal effectively with conflict at all levels. To view this webcast, please visit the AWPHD website

	January 20th, 2010	OSHA 300 Log and Record Keeping for 2010 – Recording Work-Related Injuries and Illnesses Presented by WHWCP Safety Coordinators, Suzanne Metz and Mike Lary. The handouts for this presentation are now available on the Member Access Page. Be ready to answer the inevitable hard questions from your CEO before the final signature. Catch the most common and the most embarrassing errors Review what is a "recordable" Complete the "attachment" logs Apply OSHA record keeping rules Deal with those "weird" injuries and incidents Make record keeping in 2010 easier

2009 Webcasts:
To view past webcast recordings, please visit our Member Access page. To gain access to this page, please contact Sera Mattson to get your username and password. Thanks.
	November 11th, 2009	Claims Basic Management – Basic claims management overview with vocational counselor Jan Donley The handouts for this presentation are now available on the Member Access Page.

	Webcast Series Part 1 October 20th, 2009	Safety Compliance and L&I Inspection Workshops - Three part series Safety Compliance and L&I Inspection Workshop - Part 1 L&I Inspections overview - they are still coming! View webcast recording
	Part 2 October 27th, 2009	Safety Compliance and L&I Inspection Workshop - Part 2 Industrial hygiene testing and monitoring requirements for healthcare employers View webcast recording
	Part 3 November 3rd, 2009	Safety Compliance and L&I Inspection Workshop - Part 3 Recordkeeping Requirements: Work Injury incidents and training documentation View webcast recording

	June 16th, 2009	Claims & Safety Management – Safety Coordinators Mike Lary and Suzanne Metz with Claims Supervisor Matt Pangallo and Adjudicator Connie Pray present best practices in claims reporting. Review root cause analysis, reporting and investigations. View webcast recording

	May 19th, 2009	Claims Management – Washington Disability Law & the ADA with Attorney Betsy Reeve View webcast recording

	May 5th, 2009	Healthcare HazMat Compliance Inspection Readiness - Get ready for L&I/DOSH compliance inspections with this step-by-step program designed especially for WA Hospitals Workers' Compensation Program members. View webcast recording

The Washington Hospitals Workers' Compensation Program is a program of Washington Hospital Services,
a wholly owned subsidiary of the Washington State Hospital Association.

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